✅ BEFORE TREATMENT DAY

🔹 Clothing, Linens & Fabrics

• Remove all clothing, bedding, towels, and washable fabrics from the treatment area

• Wash items in hot water and dry on high heat

• Place cleaned items into sealed plastic bags or bins

• Keep sealed items out of the treatment area until treatment is complete

🔹 Furniture & Belongings

• Empty dresser drawers, nightstands, and closets in affected rooms

• Leave drawers empty and open if furniture remains in the room

• Move furniture at least 12 inches away from walls where possible

• Do not stack items — allow airflow around furniture

🔹 Electronics & Personal Items

• Remove items sensitive to heat such as:

  • Candles

  • Aerosols

  • Medications

  • Vinyl records

  • Certain cosmetics

• If unsure, ask before treatment day

🔹 Wall Hangings & Decor

• Remove items hanging on walls, including:

  • Pictures

  • Mirrors

  • Wall art

• Lean them against walls unless instructed otherwise

🔹 Floors & Access

• Clear floors so technicians can move equipment freely

• Vacuum carpets, rugs, and baseboards if possible

• Dispose of vacuum contents outside the home immediately

🚫 DO NOT DO BEFORE TREATMENT

• Do NOT spray pesticides, foggers, or store-bought treatments

• Do NOT move unsealed items into other rooms

• Do NOT discard furniture unless advised

• Do NOT unplug appliances unless instructed

Using sprays or foggers can interfere with treatment effectiveness.

🏠 ON TREATMENT DAY

• All people, pets, and plants must leave the home

• Aquariums must be removed or properly protected

• Refrigerators, freezers, and major appliances may need to be unplugged (we will advise)

• Ensure clear access to all treatment areas

• Provide any requested keys, codes, or access instructions

✅ AFTER TREATMENT

• Wait until technicians confirm it is safe to re-enter

• Do not bring sealed items back into treated areas until instructed

• Follow any post-treatment guidance provided

• Continue prevention steps discussed during service

There is no chemical residue, and most homes can be reoccupied the same day.

🏨 COMMERCIAL / PROPERTY MANAGEMENT ADD-ON

For hotels, apartments, and short-term rentals:

• Coordinate room access and scheduling in advance

• Remove or protect guest belongings as needed

• Notify staff only on a need-to-know basis

• Follow preparation guidance specific to the unit(s) being treated

Discretion and minimal disruption are part of our standard process.

STEP 1: CONFIDENTIAL CONSULTATION

Every job begins with a conversation.

We take the time to understand:

• The type of property

• The areas affected

• Scheduling needs

• Any concerns about discretion or access

This allows us to recommend the correct treatment approach and timing before moving forward.

STEP 2: PREPARATION GUIDANCE

Proper preparation is key to successful heat treatment.

Before treatment day, we provide:

• Clear, step-by-step preparation instructions

• Guidance on clothing, furniture, and personal items

• Answers to any questions so there are no surprises

Our goal is to make preparation manageable, not overwhelming.

STEP 3: HEAT TREATMENT DAY

On treatment day, professional heat equipment is used to raise temperatures to levels bed bugs and their eggs cannot survive.

Heat penetrates:

• Mattresses and box springs

• Furniture and upholstery

• Cracks, crevices, and hidden spaces

This approach addresses the infestation thoroughly without relying on chemical sprays.

For businesses, scheduling and execution are handled with discretion to minimize visibility and disruption.

STEP 4: COMPLETION & FOLLOW-UP

After treatment:

• We confirm completion of service

• Provide any necessary documentation

• Review post-treatment guidance

• Answer remaining questions

Most homes and properties can return to normal use the same day once temperatures have safely returned to normal.

Our Commitment Throughout the Process

• Clear communication

• Professional execution

• Respect for your space and privacy

• No unnecessary steps or repeat visits

Discretion is not an extra service — it’s built into how we operate.

Bed bugs are small, flat, reddish-brown insects that feed on blood. They are most active at night and typically hide close to where people sleep or rest. Despite common myths, bed bugs are not caused by poor cleanliness and can affect homes, hotels, and businesses of all types.

Because of their size and ability to hide, bed bugs are often difficult to detect until an infestation becomes established.

Bed bugs are experts at staying out of sight. Common hiding places include:

• Mattress seams and box springs

• Bed frames and headboards

• Upholstered furniture

• Cracks in walls or baseboards

• Electrical outlets and wall voids

Their ability to hide in tight spaces is one reason spray treatments often fail to eliminate them completely.

Bed bugs are excellent hitchhikers. They spread by attaching themselves to:

• Luggage and travel bags

• Clothing

• Furniture (especially used or secondhand items)

• Shared walls in multi-unit buildings

They are frequently introduced after travel, guest stays, or furniture movement.

Common signs may include:

• Itchy bites or skin irritation (often in lines or clusters)

• Small blood spots on sheets or pillowcases

• Dark spotting on mattresses or furniture

• A musty odor in heavier infestations

Not everyone reacts to bed bug bites, which can delay detection.

Bed bugs reproduce quickly and hide deeply. Eggs are especially resistant to many traditional treatment methods. Sprays and foggers often fail to reach all hiding areas, allowing infestations to return.

This is why repeated treatments are common when improper methods are used.

Professional heat treatment raises room temperatures to levels that bed bugs and their eggs cannot survive. Heat penetrates furniture, mattresses, and hidden spaces without relying on chemicals.

When done correctly, heat treatment addresses:

• Adult bed bugs

• Nymphs

• Eggs

All in one comprehensive process.

We don’t spray. We eradicate.